Re: What ifs

From: Edward Cherlin <edward_dot_cherlin_at_etssg_dot_com>
Date: Mon Nov 10 2003 - 12:07:12 CST

On Saturday 08 November 2003 10:58 pm, Alan Dechert wrote:
> Jan,
> > What to do in case of a paper jam in the printer?

> The general answer is that we'd have procedures in place to
> replace the printer on-the-spot without opening it.

> Keep in mind there are all sorts of what-ifs that happen in
> polling places as elections are currently conducted. Various
> jurisdictions has various procedures in place to deal with
> these situations. And when things happen not covered in the
> procedures -- or, more likely, the pollworker doesn't know the
> procedure well enough -- they deal with it.
> These would be things to look at in some detail when
> developing the production system. We don't need to spend much
> time on these types of scenarios for the demo --

I think we need to start planning for an open testing facility,
where we can bring in Registrars of Voters, election workers,
NGOs, and voters of all kinds to try things out. We should seek
the accumulated knowledge of election officials about everything
that can go wrong, and create a detailed test plan using
standard QA techniques.

Anyway, remember that if you make a system idiot-proof they'll
invent a better idiot.

> Alan D.

Edward Cherlin, Simputer Evangelist
Encore Technologies (S) Pte. Ltd.
Computers for all of us,
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Received on Sun Nov 30 23:17:02 2003

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